What is Member Care?

Janice Brauer • Nov 07, 2014

Picture this:

A young woman embarks on a cross-cultural mission with a burden to bring the light of Christ to unreached people. She must invest years learning an extremely difficult language in order to serve in her new country. She experiences civil unrest and natural disasters as she is adjusting to life in a new part of the world. As a single woman in a male-dominated culture, she is limited in where she can go and what she can do. While God provides a team of caring coworkers to surround this young woman, the team changes frequently as different members face their own challenges and some have to leave the ministry. Her sense of call to the ministry keeps her going, but there are many days she feels discouraged and lonely.

In another region of the world, a couple with two young children is excited to begin their cross-cultural ministry in a remote setting. They take the time to learn the language and the culture of the country that will become their new home. After years of praying, planning and preparing, they finally arrive. The living conditions are primitive, but they learn to make do. They build relationships with locals and pour themselves into their ministry—wearing many hats and working long hours while simultaneously juggling ministry responsibilities with the needs of their family. However, some of the nationals begin to oppose their work and threaten the family. The children are afraid to leave the house. The husband and wife have differing views about how to handle the situation and conflict between them quickly escalates. They both feel misunderstood and hurt, and their children are anxious and upset.

Have any of these missionaries done something wrong? Has there been some spiritual failing on their part? Or have they simply encountered challenges that left them overwhelmed and in need of care and support?

Missionaries are ordinary believers living obediently to the call God has placed on their lives. They aren’t exempt from the struggles and trials that come to everyone, but they have made a commitment to face them differently. When difficulties, challenges, changes and hardships arise, missionaries are in a unique position, often isolated from both their family and home church. While they are busy caring for others and serving in their ministry, missionaries and their families’ needs are often left unattended and overlooked. Who cares for those who are constantly caring for others?

At TEAM, our answer for this vital need is member care.

When life’s hardships and crises occur, missionaries must often deal with them without the resources and support that might be available to them at home. At TEAM, we make it a priority to care for our missionaries and their families using a holistic approach—before, during and after their missionary service. Our member care network includes professional counselors, pastoral care providers, spiritual-formation caregivers and medical personnel who are located in both the United States and areas around the world where TEAM workers are serving. Member care professionals are concerned for the whole person—emotionally, relationally, intellectually, spiritually and physically.

When a missionary feels discouraged or a family serving overseas faces difficult life circumstances or relational tension, they are never alone. We are committed to being sensitive to the needs of each person in our mission community and following the biblical mandate to care for one another ( 1 Cor. 12:22-26, ESV ). Relying on God and His power, we strive to nurture growth, promote healing and help people maintain spiritual, emotional, relational, and physical well being so they can thrive as God’s children and be effective where He has called them.

By Suzanne Pearson 19 Mar, 2024
Previously on the TEAM blog, we sat down with Justin Burkholder (pictured above at left, with TEAM's Executive Director of Communications, Aaron Catlin). Justin will become TEAM’s next International Director on July 1, 2024. Justin shared about his background, family, and the journey that led him to TEAM. Check out that interview here . Today, we pick up the conversation as Justin shares how God called him to the role of International Director, and what he sees for the next chapter in TEAM’s work in the global Church. Q: How and when did you first consider applying for the position of International Director? How did the Lord reveal Himself to you as this opportunity presented itself? A: For some time, I have been evaluating how God wants me to use the gifts He has given me. Jenny and I have had a fruitful ministry in church planting in Guatemala and would happily continue doing so as God leads. However, as God blessed my efforts in TEAM leadership, there were friends and family who expressed that I should consider using my gifts in the International Director role. I don’t believe that everything necessarily rises and falls on leadership, but I do believe that it is a core component in the body of Christ. Using the gifts God has given me is a way that I want to bless the body of Christ in TEAM, making my contribution to the global purposes of God’s mission. Jenny and I spent a lot of time praying about this and decided that I should put my name in for consideration, trusting God’s guidance. We had a tremendous amount of peace throughout the entire process and were blessed by the prayer-filled process that the board undertook. Q: This is a key role in a large and complex organization, and I’m sure this was a big decision for you and your family. What were your fears or concerns? Why did you ultimately decide to accept the position? A: You say “were” like the fears have passed! I still am quite aware of my youth and inexperience - of the responsibility and weight of this role. Mostly, I’m afraid of leading an organization like TEAM in the flesh. Many of the fears that I have faced have been fears rooted in fleshly desires and concerns. I have no desire to succeed in the world’s eyes and fail in the Kingdom of Jesus. Why did I ultimately decide to accept the position? I’m convinced that the Good News about Jesus is true. The tomb is empty, Jesus is King, and the world needs to know, because Jesus is coming back. He will put things in order. He will establish righteousness, peace, and justice for all mankind, and He has commissioned His Church to proclaim and demonstrate His rule and reign. I want to use my gifts to do whatever I can to amplify the proclamation of this message and the multiplication of His Church around the world. Q: What are your goals and vision for the future of TEAM? A: This is something that I’ve spent a lot of time thinking about. I’m certainly not ready to present a fully-shaped vision and goals for TEAM’s future without the input of other people in different contexts in TEAM. But, I will share a few things that I think are important: First, we need to model God-Dependence . I am hopeful that as leaders in TEAM, we can continue to model God-Dependence. As Hudson Taylor said years ago “…God’s work, done in God’s way, will never lack God’s supplies.” I am hopeful that we can increase our sense of faith in God, prayer, and seeking direction from the Spirit. Secondly, we must strengthen our relational fabric . Due to the changes that we have experienced by decentralizing our home office functions, and the challenges from the pandemic, we have experienced a loss of relationships. It is imperative that we intentionally prioritize the building of relationships with one another. I plan to visit our workers and staff, and I am expectant that other key leaders and staff will be doing the same. Third, we must pursue the greater presence of the global Church. The Kingdom of Jesus Christ doesn’t look like any single geopolitical, ethnic, or racial culture. If we want to truly see the Kingdom of Jesus come on earth as it is in heaven, then we as citizens of this Kingdom must learn from one another, submit to one another, and grow with one another. The missional potential of the global Church has been unleashed by God’s Spirit since Acts 1, and we have an opportunity to learn from many brothers and sisters in Christ who can help us to better model and proclaim the Kingdom of Jesus to those who have yet to believe. Lastly, we must increase our Gospel boldness . There are still many places of great spiritual blindness and spiritual brokenness around the world. The apostolic impulse of cross-cultural organizations should call us to the to the edges of where the Kingdom of Jesus is not penetrating. Whether spiritual blindness and brokenness exists because of lack of access, idolatry, injustice, or any other myriad of reasons, I prayerfully hope to see more and more TEAM workers continue to move into spaces of great Gospel need.
By Suzanne Pearson 08 Mar, 2024
Through God-ordained partnerships and creative connections, TEAM worker Keith Moore sees the global Church advancing in amazing ways. In the global missions landscape, a phrase that comes up often is “from everywhere, to everywhere.” God is calling His global Church in literal new directions, as He raises up cross-cultural workers to be sent from places that were once on the receiving end of missions work. We call this movement “polycentric sending.” TEAM workers Dawn and Keith Moore have seen first-hand this transition taking place. Their story involves the unlikely but beautiful intersection of Charlotte, North Carolina; Tegucigalpa, Honduras; and Memphis, Tennessee...and beyond. The Path to Honduras Keith and Dawn joined TEAM in 1991 and served as church planters for nine years in Bogota, Colombia. After safety concerns precipitated their return to the States in 1999, they knew they wanted to continue serving in Latin America. The Moores felt called to Honduras but wanted to connect with a strong missional church to help send them. The Lord orchestrated a collaboration with Bellevue Baptist Church in Memphis, Tennessee. “Some people asked, ‘Why Honduras? Missionaries have been there for 100 years. It’s already reached,’” Keith says. “But there’s a whole section of Latin America that had not been reached - the upper crust.” Keith goes on to explain that he and Dawn felt called to reach college-educated professionals in Honduras – a ministry vision that resonated with the missional goals of Bellevue Baptist. Impact and Growth With the support of this new church partnership as well as another sending church in Birmingham, Alabama, the Moores embarked on their next adventure. Keith and Dawn started Impacto Honduras Church from scratch, and in less than 20 years, the church grew into four locations with 1600 total members. The Moores and other TEAM workers also created a “Bible school” type training program to help professionals who feel a call to ministry to make that transition. Throughout this period of explosive growth, church partnerships played an integral role. “It’s such a different vision when you have a church that says, ‘OK, this is our deal, we want to make this happen,’” Keith explains. “They helped us with everything. They took away every single obstacle to growth. Every time we needed something, they were there.” In 2017, the Moores once again found themselves on the verge of another decision. Was it time to leave Honduras? “I had no desire to leave,” Keith recalls. “People were coming to Christ every week! It was just so amazing.” However, back in the U.S., Keith and Dawn’s parents were in their 80s and would soon be in need of more care. “We realized that either we would leave in a crisis, or we would leave strategically,” says Keith. The couple began to implement a careful succession plan. By the time they left, the four churches were established with strong, Honduran leadership ready to carry on the work of the Gospel.
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