Guesthouse Manager

Description:

The purpose of the Missionary Support Center (MSC) is to provide quality short-term housing (and some long-term housing) to missionaries working in Chad. The Guest House facility of the MSC welcomes about 300 individuals and families for over 2500 guest-nights per year and grosses over $23,000 in receipts. More importantly, the station is essential for caring for missionaries as they return from the bush, facilitating lodging and staging for visiting leadership, short-term, and long-term missions’ activities, and providing a conference center for mission gatherings.
Broadly, the responsibilities of the GM (guesthouse manager) can be divided into two 3 main categories: Housing Reservations and Hospitality, Facility Ambiance and Improvement, and Personnel Management.

• Housing Reservations and Hospitality responsibilities:
  *Manage reservations (primarily via email)
  *Verify room is ready for guest
  *Be available to answer GH questions
  *When possible be available to greet guests upon arrival
  *Order or provide a meal for TEAM global workers upon arrival from a ministry area or out of the country
  *Periodically receive and enter payments into books
• Facility Ambiance and Improvement responsibilities:
  *Manage and order supplies and furnishings
  *Be aware of what needs to be fixed or replaced in guest rooms
  *General monitoring or room and ground maintenance
• Personal Management responsibilities:
  *Manage GH cleaning staff

Requirements:

• Enjoys hospitality and creating warm welcoming spaces
• Organizational skills
• Attentive
• Heart for ministry and serving those who serve