Privacy Policy

Updated 5/23/2018

TEAM Privacy and Usage Policies

The Evangelical Alliance Mission (TEAM) is committed to the privacy of the visitors and users of TEAM.org. This disclosure describes our practices for gathering and disseminating information for this website.

DATA COLLECTION

TEAM collects data to improve the online experience for website visitors and to provide the best support and services to our users. We use cookies to recognize you when you return to our sites or to identify which areas of our network of websites you have visited. We track non-specific information of general users so we can diagnose problems with our server, administer our website, and optimize its usefulness.

Data collected by cookies may include and is not limited to user IP address, IP Country, website activity history, and website search terms. You can decline the use of cookies on our site by updating your browser settings. If you choose not to accept these cookies, your experience at our site and other websites may be diminished and some features may not work as intended. If you are a registered TEAM.org user and accept cookies, we do track your usage to deliver relevant content while you are browsing the site.

We use forms to collect personal data directly from users. Information provided may include first and last name, email address, phone number, and mailing address – including state/province, postal code, and country. If a donation is made online, form submission will include payment and billing information using a form and secure point of sale application.
TEAM does not collect special categories of data including race or ethnic origin, political opinions, religious or philosophical beliefs, trade union memberships, genetic or biometric data, health or mortality, or sexual orientation on team.org.

DATA PROCESSING

Data is collected for the purposes of processing a monetary contribution to TEAM or assessment or follow up on an inquiry for applying with TEAM. This information could include contact information, donation information, and other information explicitly requested or sought during the application process.

TEAM processes user data to personalize and improve our services online. TEAM does not collect or process data on user work performance, economic situation, health, reliability, or movements.

Automated data processing by TEAM does not produce any legal effects to the user. Personal preference data may be used to suggest or personalize content based on website activity or for communication preferences like email subscriptions. Data collected on interests and behavior are limited to interests in TEAM offerings and behavior on TEAM’s website. Location information is used for direct mail and to help match users with missions and resources.

TEAM will limit the processing of personal data to the activities and purposes stated in this Privacy and Usage Policy. This Privacy and Usage Policy will be updated before personal data is collected or processed for any other purpose not stated here.

Personal data may be accessed and processed by a select number of TEAM employees, trusted vendors, and service providers. Vendor access and usage standards are determined by TEAM’s Privacy and Usage Policies and security requirements. Payment processing information is restricted to an authorized number of trusted TEAM employees who have been specially trained in processing this information.

Data retention is based on business necessity determined by the data subject’s relationship and levels of engagement with TEAM and is informed by TEAM’s Privacy and Usage Policy. Donors in the United States will have personal and transactional data stored at least ten (10) years in accordance with legal requirements. Donors based in Canada will have personal and transactional data stored indefinitely in accordance with legal requirements. Personal data collected from general interest or application form submissions will be stored while the subject is active, for up to two years after inactivity, and may be deleted at the request of the user. Activity is determined by any online engagement with the TEAM website or communication channels.

LEGAL BASIS FOR PROCESSING

TEAM has a legal basis for processing personal data with informed consent from users. Informed consent is given by accepting TEAM’s Privacy and Usage Policies. Other personal data processing may be necessary to meet a legal obligation of for a legitimate interest, regardless of whether informed consent is provided. If a monetary donation is made, TEAM has a legal requirement to collect personal and transaction data for tax purposes for processing payment.
In order to subscribe, volun
teer, or work with TEAM, some personal data may be necessary for processing these requests. Personal and payment information is required to approve a one-time or recurring donation to TEAM.

RIGHTS OF DATA SUBJECTS RESIDING IN THE EUROPEAN UNION 

Data subjects residing in the European Union (EU) have a right to decline or withdraw informed consent at any time. Data collected by TEAM between the date of received consent and the date of withdrawn consent maintains a legal basis for processing and may be deleted upon request.

EU Data subjects have a right to request a copy of their personal data and request for incorrect or incomplete data to be corrected. EU Data subjects have a right to access data records without undue delay or difficulty, and have a right to restrict or object to the processing of personal data. EU Data subjects have a right to have personal data deleted in part, or in full, upon request, and have a right to contact a supervisory authority to lodge a complaint.

EXTERNAL LINKS

TEAM’s website, publications, blogs and social media may contain references to other information resources. The opinions and views on external links do not necessarily reflect the position or policy of TEAM and no official endorsement or recommendation by TEAM should be inferred.

SECURITY

This website utilizes appropriate levels of security measures to protect against the loss, misuse or alteration of the information under its control. To protect your privacy, any collected information is encrypted during transmission to prevent unauthorized or unlawful access or processing.

CONTACTING THE WEBSITE 

If you have further questions about this privacy policy or the practices of this website, please contact us at 1-800-343-3144 or info@team.org. To learn more on how TEAM manages data for data subjects located in the European Union and to request information processed on this site, please contact our Data Protection Officer at dpo@team.org.


Detailed Policies

Privacy, Shipping, Billing, Return Policy, Terms of Use, and Contact


TEAM is committed to maintaining your trust and confidence. The online privacy policy is intended to protect and secure the personally identifiable information (any information by which you can be identified) you provide to us online. In addition, TEAM will not send you emails that you have not agreed to receive. We may periodically send you emails announcing news and event information. If you choose to supply your postal address in an online form, you may receive mailings from us as well.


No Sharing of Personal Information TEAM never sells, rents, leases or exchanges your personal information with other organizations. TEAM assures you that the identity of all who contact us through this website will be kept confidential within the TEAM organization. TEAM may occasionally send mailings on behalf of other organizations or ministries when their interests align with TEAM.

Security 

TEAM is committed to ensuring the security of your personal information. To prevent unauthorized access, maintain data accuracy, and ensure the proper use of information, we have established and implemented appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online. TEAM uses Internet Encryption Software and Secure Socket Layer (SSL) Protocol when collecting or transferring sensitive data such as credit card information. Any information you enter is encrypted at your browser, sent over the public Internet in encrypted form, and then de-encrypted at our server. Once we receive your credit card information, it is accessible only to a small number of trusted TEAM employees who have been specially trained in processing this information.

Cookies

From time to time, we may send a “cookie” to your computer. A cookie is a small piece of data that is sent to your browser from a web server and stored on your computer’s hard drive. A cookie can’t read data off your hard drive or read cookie files created by other sites. Cookies do not damage your system. We use cookies to recognize you when you return to our sites, or to identify which areas of our network of websites you have visited (i.e., e-commerce sites). We may use this information to better personalize the content you see on our sites. Many websites place cookies on your hard drive. You can choose whether to accept cookies by changing the settings of your browser. Your browser can refuse all cookies, or show you when a cookie is being sent. If you choose not to accept these cookies, your experience at our site and other websites may be diminished and some features may not work as intended.

Children’s Online Privacy

We are concerned about the privacy of young children and do not knowingly collect any personal information from a child under 16. By accepting these Privacy and Usage Policies, you agree that you are at least 16 years of age. We encourage you to become involved with your child’s access to the Internet and to our site in order to ensure that his or her privacy is well protected.

Account Policy

TEAM reserves the right to deactivate or remove any user accounts provided at TEAM.org without a notice if user has provided wrong information or violated common Internet policies, or if the account has been inactive for more than 60 days.

Download License

Downloads are solely for personal, non-commercial use. Copies of downloads can only be stored on computers or devices owned by the person or entity who purchased the download. Additional licenses of downloads can be purchased from TEAM.org.

Contacting Us

If you have comments or questions about any of our policies or our website, please contact us. For information about your payment or order, please contact us at 1-800-343-3144 during office hours (8:30 a.m.–4:30 p.m. CST). Our mailing address is: 400 S. Main Place, Carol Stream, IL 60188. To learn more about how TEAM complies with GDPR and to request information, please contact our data protection officer at dpo@team.org.

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