7 Critical Things I Learned as a Refugee Volunteer

Wesely Mills • Nov 01, 2016

As a missions coach at TEAM , I love getting to walk alongside others who feel called to international ministry. But I was challenged early on by an applicant who asked, “What are you doing in cross-cultural ministry?” A little jarred, I honestly responded, “Great question. I can tell you that right now, I’m not involved.”

That moment launched the past year of befriending and loving refugees in Knoxville, Tennessee.

After that conversation, I did some research and found a local nonprofit agency committed to providing protection and assistance in refugees’ journeys. They set me up as an English tutor for a Burundian family, and the rest is history.

This year has been one of the most rewarding of my life, but it has not come without unique challenges and hard missteps. If I could go back and give myself some advice, here’s what I would say:

Younger Wesley,

You are just a few days away from meeting your new friends about six miles down the street. You’re probably a bit nervous and anxious, as you have no idea what you are doing or how to do it — much less how to communicate that. But I want to share a few things to help you better serve your new friends and save some frustration as you enter this new world.

Your differences are real.

Your experiences are very different. The comfort you have, they have never experienced. The terror they’ve experienced, you have never known. Your definition of an enemy and theirs could not be more opposite. Seek to sit and listen, a lot.

Your similarities are there.

You are both competitive. You both like to be goofy and joke around. You both enjoy home-cooked meals and Frisbee. You like to dance very badly together and make buffoons of yourselves. You, an American, and they, Burundians, are both pure reflections and image-bearers of the King, and a common thread of humanity courses through both of you.

Your awkwardness is evident.

The first couple times you meet, you will feel very awkward, out of place and in the minority. It will be good for you to feel like an outsider, hanging out in a community that looks, laughs and lives differently than you. Seeing the world through another’s eyes will humble you, challenge you to think differently and change the way you pray for and with your new friends.

Naturally, you will have expectations of your friends — and be disappointed when they don’t meet them. Change your expectations. Most of the world doesn’t look like the U.S., and there are some things to be aware of.

Their view of time is different from yours.

Don’t expect them to adapt to your culture merely because they are in your culture. That’s a narrow expectation that will surely disappoint. Try to understand what they mean when they say they will meet you at 4 p.m. Do they mean 4:30? 5:00? 6:00? Try to relate, not correct.

Their keen spiritual awareness is something to embrace.

They are much more in tune with the spiritual realm than your average American. They will talk about demons and angels and warfare as if they can feel them and touch them, probably because they have. Don’t shy away from these conversations , because they will be some of the most honest conversations about God and fear that you will ever hear.

Their method of interaction will be hard for you.

As you seek to probe and ask questions (with the best intentions), know they may not be so apt to share about their tumultuous and terrifying past. Don’t be upset if they turn down conversations, and don’t force them to relive experiences that no one should ever live the first time.

There will be days where you want to throw in the towel , when your self-deprecating jokes do not land or you feel like they aren’t learning English at the appropriate rate. You may even find them disinterested in your attempts to engage them. Play for the long game. Friendships are made from time, commitment, sacrifice and diligence. Those are the friends you keep — and want to keep.

As you walk with your new friends, realize they have as much to teach you as you do them.

Not only are they extraordinarily bright, but they can also teach you what it means to “weep with those who weep” and that there truly is “no greater love than to lay down one’s life for one’s friends.” By governmental standards, they may be labeled “refugees,” but the reality is that they will be the ones welcoming you into their home, their hearts.

You will have a few conversations about the Gospel, and even a chance or two to pray over them and with them. And you will also be the recipient of grace — of their abundant food, generous hospitality, contagious laughter and the gift of their children. You will share the Gospel with them, but the Lord will be so kind to give you a tangible dose of the Gospel through His Burundian friends, His Burundian children.

By Megan Lunsford 23 Apr, 2024
When seeking to serve cross-culturally with an authentic love for others, there’s no better example for us than Jesus. If we sat around a table and threw out the question, “How do we love like Jesus?” I think we would have several commonalities as we respond. For example, Jesus loved all people right where they were. He loved those who were deemed the least, those hardest to love, or those who were His enemies. These are all beautiful realities of the heart of Jesus. When we step into relationships, it can be easier to take on the warmer, more gracious gestures of Jesus’ love, especially in cross-cultural relationships. Think about it––when doing life with those who look and act differently than us, we are already out of our comfort zones and would rather keep things as simple and familiar as possible. But there are other facets of Jesus’ heart we often overlook that can transform us and others even more into His likeness. Jesus is love because God is love. Everything Jesus did was out of love; it’s the mere definition of who He is. As followers of Jesus, He calls us to the same: “Beloved, let us love one another, for love is from God, and whoever loves has been born of God and knows God. Anyone who does not love does not know God, because God is love. In this the love of God was made manifest among us, that God sent his only Son into the world, so that we might live through him. In this is love, not that we have loved God but that he loved us and sent his Son to be the propitiation for our sins. Beloved, if God so loved us, we also ought to love one another. No one has ever seen God; if we love one another, God abides in us and his love is perfected in us.” (1 John:7-12) Every display of love we offer to others is an opportunity for them to encounter the ultimate love of the Father. That’s a pretty big deal! In this article, we’ll look at three expressions of Jesus’ love that we tend to overlook when engaging others cross-culturally. (Next month, we’ll look at three more.) 1. Jesus loved sacrificially. Everywhere Jesus went, crowds followed Him. We even see times in Scripture where Jesus had plans to step away for time alone but those who were hurting found Him and He had compassion on them and stayed with them. Can you imagine rarely having any time to yourself but, instead, constantly being surrounded by crowds of people wanting help from you? Jesus loved sacrificially. He welcomed all who came to Him with love and compassion, never turning anyone away. “When He saw the crowds, He was moved with compassion for them, because they were harassed and helpless, like sheep without a shepherd.” (Matthew 9:36) In the same way, we can make room in our lives for Jesus to bring sacrificial interruptions which, in His eyes, are orchestrated encounters to transfer His love to others. It can be tempting to be so “on mission” that we are full steam ahead and find ourselves frustrated when the Holy Spirit sends an interruption into our path that we feel we don’t have time for. Or, perhaps, we have scheduled a meet-up but it’s the norm in another culture to be 30 minutes or an hour late. We anxiously think through how it will affect whatever we have planned next. While it’s normal to feel a little stressed, what if the very "interruption” standing in front of you was really a divine appointment sent by God? Or what if that person running late experiences how peaceful and gracious you are in adapting to their culture and therefore, they can encounter a beautiful display of Jesus’ love? To truly represent Christ, we should remain ready and willing for each assignment the Lord sends into our path, no matter the cost or how much we will have to re-route our day. He is always a hundred steps ahead and will work all things for His glory and our good. 2. Jesus loved by discerning each situation well. Think about how many situations Jesus had to respond to on a daily basis. We read in Scripture that there were lines of people waiting to be healed by Him, talk to Him, hear His teachings, or simply touch the hem of His robe. Jesus was fully dependent on His Father to discern each situation before addressing it. “Most assuredly, I say to you, the Son can do nothing of Himself, but what He sees the Father do; for whatever He does, the Son also does in like manner.” (John 5:19) Another temptation we can have when in a relationship with those God has sent us to is to think we already know the solution or what God wants to do before we’ve even asked Him. We believe we are full of knowledge, so we just pull from the bank we have stored within and go with it. However, when we access what is familiar to us as our default, we risk missing out on a God-given solution that might truly be the key to unlocking whatever challenge is in front of us. What does this look like when interacting with others? We can simply ask, “God, what is on Your heart for the person standing in front of me?” Then we listen and respond as He speaks. When we make it a daily habit to pause and hear God’s heart for each situation before responding, we are guaranteed to be effective in loving those around us. He knows the heart of every person that will cross our paths. Imagine how impactful we can be if we first lean on His wisdom and discernment before moving forward. 3. Jesus loved by speaking truth. Most of us are familiar with the story of Jesus and the Samaritan woman at the well. If we are honest, this conversation makes us a bit nervous as none of us would be comfortable with Jesus calling out intimate details of our lives that we would prefer to hide. But Jesus went further than just airing her dirty laundry. He offered her the hope of the Gospel and a relationship with Him - a divine fulfillment that could never be found in an earthly relationship. Jesus modeled a powerful example of loving others well cross-culturally. He took the low place and spoke truth, truly out of love––speaking to her heart from His. Like Jesus, our goal in sharing the truths about Him and His Word is to bring hope and satisfaction through Him alone. When we speak truth from Scripture, we are calling others higher into all God has for them. The tricky part here is we should avoid speaking truth if it isn’t first fueled by compassion. If it merely comes from a place of judgment, condemnation, or self-righteousness, it will fall flat 100% of the time. But if it truly comes from love, you are likely to not only win a heart back to the Father but, like the story of the Samaritan woman, even an entire village! If you see someone living outside of God’s best for their lives, ask God to show you your heart before engaging theirs. Once your heart is properly postured, you can speak truth out of an overflow of God’s love and trust Him for a transformation in their lives.
By Suzanne Pearson 16 Apr, 2024
TEAM Canada provides warm welcome and trusted friendships for diaspora populations living far from their native countries. As TEAM Canada workers Peter and Ruth (names changed) drive from their home to a nearby community center, they pass numerous apartment buildings and townhouses. Most of the families who live there are immigrants. They’ve left their countries of origin due to political unrest, trauma, and other difficulties. They’ve left family, friends, homes, jobs, and personal wealth behind. They search for peace, justice for the oppressed, and rest from fear and weariness. And as they adjust to a new country and a new language, they are often very isolated from others around them. “The sad reality is most immigrants are never even invited inside a Canadian home,” says Ruth. Peter and Ruth and their team try to change that reality. For the last nine years, the team, which includes workers from partner organizations as well as volunteers, has held English classes at the community center. Three days a week, over 60 students from more than 20 countries come together to learn English as well as to fellowship together and receive practical help in assimilating to a new normal. Meeting Needs and Building Trust That practical help may come in the form of procuring furniture, clothes, or dishes for newcomers, assistance with creating a resume and finding a job, or teaching people how to navigate Canadian laws and the medical system. As these tangible needs are met, relationships are built. “We invite them into our homes for meals and games,” Ruth shares. “We take them on hiking trips, picnics, outings, and out for coffee.” This is particularly important in this type of ministry because most immigrants come to Canada from cultures that value hospitality. Conversely, Canadians do not typically prioritize hospitality and consequently many newcomers feel lonely and isolated. Inviting folks to various gatherings and outings allows the team to spend extended time hearing people’s stories, struggles, hopes, and dreams. When she speaks about building friendships, Ruth’s heart for the people she serves is evident. “Hearing their stories, it’s easy to love them, and many have become close friends,” Ruth says. “We recognize the value of steady one-on-one relationships.”
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